FREE DOMESTIC SHIPPING ON ORDERS OVER $50

FAQ

 

What is your processing time?
The time needed to prepare an order for shipping varies some by item, but you can expect most orders to ship within 1-3 business days. Planners, custom or personalized items take 5-7 days. 
How long does shipping take?
Shipping times will vary depending on which shipping option you choose at checkout but general guidelines are below.
United States:
First Class Mail: 3-5 business days
Priority Mail: 1-3 business days
Express Mail: 1-2 business days
Canada: 5-10 business days
Europe: 7-14 business days
Australia, New Zealand and Oceania: 10-14 business days
We'll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
For international orders, buyers are responsible for any customs and import taxes that may apply. Unfortunately we cannot predict or control delays due to customs.
Do you accept returns & exchanges?
We gladly accept returns and exchanges. Please return items in their original packaging and condition within 21 days of delivery to:
Favorite Story 
P.O. Box 2341 
Danville CA 94526

Buyers are responsible for return shipping costs. 

Do you offer wholesale pricing?

Yes! We welcome brick and mortar retailers as well as online retailers with their own websites and dedicated shopping carts. Reselling on online marketplaces (i.e. Etsy, Ebay, Amazon) is not permitted.

To apply for a wholesale account, please complete our online application.