In 2021 new VAT rules for EU imports went into effect and it has resulted in prolonged delays in customs and unexpected taxes and duties for customers. Because of this, we made the difficult decision to stop shipping to the UK and EU.

To complete a return, please provide your order number or receipt from FavoriteStory.co and mail the item to Favorite Story, P.O. Box 2341, Danville California US 94526. Shipping costs are non-refundable and will not be included in your refund. Buyers are responsible for return shipping costs. You may want to consider using a trackable shipping service or purchasing shipping insurance as we can't guarantee delivery of your returned item. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

Yes! Each item purchased contributes to the planting of mangrove trees in Madagascar.

We contribute a % of each sale towards tree planting because reforestation efforts revive natural habitats, improve coral reef health, support local livelihoods and aid in the fight against climate change by extracting CO2 from the air.

Trees are planted by Eden Reforestation Projects in partnership with thegoodapi.com. For more information on the impact you're making, visit Eden Reforestation Projects.

Yes! We welcome brick and mortar retailers as well as online retailers with their own websites and dedicated shopping carts. Reselling on online marketplaces (i.e. Etsy, Ebay, Amazon) is not permitted. To apply for an account, please fill out our wholesale application here.