There was nothing wrong with the shop/person who sent this, I liked the item a lot. It looks exactly like the picture! Unfortunately, I didn't receive string or anything for the tags. They were just the little tags with the word 'joy' (which was written beautifully). I thought maybe I didn't read the description all the way through - but then I read more reviews and they kept mentioning the stretchy string. Of course, I chose the tags without string! It was my own fault - next time I will choose properly! But overall great, and will be buying from shop again :D
